Cosmos Auto Inc. is a Fullerton, Calif.-based auto transport broker for both individual and corporate clients. The company has been in business for over 10 years, and claims to ship about 500 cars per month, or around 6,000 vehicles annually. Most of the company’s clients are first time customers, though it also has several national and overseas businesses that contract with it on a regular basis.
Cosmos Auto Inc. provides both long distance moving services as well as local moving services involving distances of less than 100 miles from origin to destination. The company uses a fleet of single-level and double-decker open car haulers to transport vehicles. Cosmos Auto also provides enclosed carrier transportation services for those customers who want it. In addition, the company accepts inoperable and oversize vehicles, but customers have to pay extra for the service.
Like most auto transport brokers, Cosmos arranges for both door-to-door shipping and terminal-to-terminal shipping. However, the company makes it clear that door pickup and delivery may not always be possible in areas that are hard to maneuver or have too many overhanging tree branches or low clearance bridges. In such cases, the company arranges to have customers drop off or pick up their vehicles at a nearby parking lot or mall.
Cosmos Auto Inc. claims it can arrange to have cars transported from coast to coast in under 10 days, and within a week for shorter distances. It requires all bookings to be made at least seven days in advance of the scheduled pickup date. Cosmos does accept requests for expedited shipping, but customers have to pay extra for the priority service.
The company has been accredited with the Better Business Bureau since 2005, and currently has an ‘A minus’ for its overall performance. Former customers who have reviewed Cosmos Auto Inc. on sites such as Transportreviews.com have tended to give it modest scores for customer support and service.